{"id":1716,"date":"2022-08-23T16:49:17","date_gmt":"2022-08-23T20:49:17","guid":{"rendered":"https:\/\/nsisolution.com\/?post_type=application&#038;p=1716"},"modified":"2023-05-25T13:05:11","modified_gmt":"2023-05-25T17:05:11","slug":"zoho-desk","status":"publish","type":"application","link":"https:\/\/nsisolution.com\/en\/zoho-expert\/zoho-desk\/","title":{"rendered":"Zoho Desk"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Take your customer service to another level<\/h2>\n\n\n\n<p>Zoho Desk is an online customer service software for technical support and customer retention that supports multiple channels. Tickets opened by customers can be assigned to agents who respond via email. It also allows you to set up voice support through VOIP applications, so your agents can call or answer customer calls from within the application. As a truly multi-channel customer service app, it also allows you to set up a chat system for customers with a simple widget.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full align-right\"><img decoding=\"async\" width=\"966\" height=\"637\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2022\/12\/Screen-Shot-2022-12-13-at-9.13.03-AM.png\" alt=\"\" class=\"wp-image-2616\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-cb-carousel cb-single-slide block-temoignages reveal advgb-dyn-151e0236\" data-slick=\"{&quot;slidesToShow&quot;:1,&quot;slidesToScroll&quot;:1,&quot;speed&quot;:1000,&quot;arrows&quot;:true,&quot;dots&quot;:false,&quot;autoplay&quot;:true,&quot;autoplaySpeed&quot;:5000,&quot;infinite&quot;:true,&quot;responsive&quot;:[{&quot;breakpoint&quot;:769,&quot;settings&quot;:{&quot;slidesToShow&quot;:1,&quot;slidesToScroll&quot;:1}}]}\">\n<div class=\"wp-block-cb-slide\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2022\/10\/Catherine_054A5144-682x1024.jpg\" alt=\"\" class=\"wp-image-900\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group advgb-dyn-6bbbaf52\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">What we like about it<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow advgb-dyn-e517fdb6\">\n<p>\u00ab With Zoho Desk, you will be able to centralize your customer or internal support requests for easier communication and faster responses. \u00bb<\/p>\n<\/blockquote>\n\n\n\n<p class=\"readmore\"><a href=\"https:\/\/nsisolution.com\/en\/team\/catherine-carignan-turcotte\/\">Learn more about Catherine<\/a><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group block-avantages-listing has-gray-background-color has-background block-content advgb-dyn-af13bb62\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns listing is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><strong><strong>Many benefits,&nbsp;<\/strong><\/strong>so you never stop improving.<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Automate repetitive manual steps<\/li>\n\n\n\n<li>Create a powerful self-service platform<\/li>\n\n\n\n<li>Set up a live support system for customers<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Empower your customers to find solutions themselves<\/li>\n\n\n\n<li>Identify bottlenecks in your processes<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group block-cta reveal\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"2000\" height=\"1333\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2024\/04\/NSI-Solution-26-1.jpg\" alt=\"\" class=\"wp-image-3487\" style=\"height:520px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Discover the Zoho Apps<\/h4>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/nsisolution.com\/en\/request-a-zoho-demo\/\">Get a Free Demo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"2000\" height=\"1333\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2024\/04\/NSI-Solution-04-1.jpg\" alt=\"\" class=\"wp-image-3492\" style=\"height:520px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Try Zoho One for Free<\/h4>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/store.zoho.com\/ResellerCustomerSignUp.do?id=a0b0e08f5cd671123c8168f4552ba59f&amp;locale=en\" target=\"_blank\" rel=\"noreferrer noopener\">Open an Account<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Zoho Desk is an online customer service 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