{"id":2073,"date":"2022-11-30T10:33:46","date_gmt":"2022-11-30T15:33:46","guid":{"rendered":"https:\/\/nsisolution.com\/?post_type=resultat&#038;p=2073"},"modified":"2023-07-28T08:41:48","modified_gmt":"2023-07-28T12:41:48","slug":"support-zoho-crm-creator-and-pos-tool","status":"publish","type":"resultat","link":"https:\/\/nsisolution.com\/en\/case-studies\/support-zoho-crm-creator-and-pos-tool\/","title":{"rendered":"Support Zoho CRM, Creator and POS Tool"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">context<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Station Mont-Sainte-Anne \/ Stoneham<\/strong> not only offers snow sports, but also accommodation services such as Camping Mont-Sainte- Anne and Hotel Stoneham, rental centers, a snow school, etc.<\/p>\n\n\n\n<p>The organization wanted to use a more integrated ecosystem of technological services allowing it to benefit from applications adapted to current realities and reflecting a rapid evolution towards all kinds of technological innovations. Station Mont- Sainte-Anne \/ Stoneham therefore opted for a project with NSI, whose objective was to support the internal IT team and its developers in the structured and thoughtful implementation of Zoho.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group block-solutions has-gray-background-color has-background advgb-dyn-f052eae7\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Solutions<\/h2>\n\n\n\n<p>Replace the company&#8217;s obsolete in-house system for sales management with Zoho CRM and implement an onboarding system with the custom features required for salespeople.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Implement an efficient system used at station counters (POS) for sales and order creation.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Create custom &#8220;low codes&#8221; in <strong>Zoho<\/strong> <strong>Creator<\/strong> to support and facilitate the internal work of developers.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns block-gains-temoignages is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Gains<\/h2>\n\n\n\n<p>Increased efficiency of IT, Sales and Customer Service functions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Satisfaction and achievement of objectives<\/h3>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-ad2f72ca wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"33\" height=\"31\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2022\/11\/ico-star.svg\" alt=\"\" class=\"wp-image-1389\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"33\" height=\"31\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2022\/11\/ico-star.svg\" alt=\"\" class=\"wp-image-1389\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"33\" height=\"31\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2022\/11\/ico-star.svg\" alt=\"\" class=\"wp-image-1389\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"33\" height=\"31\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2022\/11\/ico-star.svg\" alt=\"\" class=\"wp-image-1389\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"33\" height=\"31\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2022\/11\/ico-star.svg\" alt=\"\" class=\"wp-image-1389\"\/><\/figure>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Satisfaction with interventions<\/h3>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-ad2f72ca wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"33\" height=\"31\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2022\/11\/ico-star.svg\" alt=\"\" class=\"wp-image-1389\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"33\" height=\"31\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2022\/11\/ico-star.svg\" alt=\"\" class=\"wp-image-1389\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"33\" height=\"31\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2022\/11\/ico-star.svg\" alt=\"\" class=\"wp-image-1389\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"33\" height=\"31\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2022\/11\/ico-star.svg\" alt=\"\" class=\"wp-image-1389\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"33\" height=\"31\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2022\/11\/ico-star.svg\" alt=\"\" class=\"wp-image-1389\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Testimonial<\/h2>\n\n\n\n<div class=\"wp-block-cb-carousel cb-single-slide\" data-slick=\"{&quot;slidesToShow&quot;:1,&quot;slidesToScroll&quot;:1,&quot;speed&quot;:1000,&quot;arrows&quot;:true,&quot;dots&quot;:false,&quot;autoplay&quot;:true,&quot;autoplaySpeed&quot;:5000,&quot;infinite&quot;:true,&quot;responsive&quot;:[{&quot;breakpoint&quot;:769,&quot;settings&quot;:{&quot;slidesToShow&quot;:1,&quot;slidesToScroll&quot;:1}}]}\">\n<div class=\"wp-block-cb-slide\">\n<p>At Station Mont-Sainte-Anne \/ Stoneham, we have completely adopted the Zoho suite. In this regard, NSI&#8217;s support was greatly helpful and appreciated in guiding us to move forward with Zoho. Everything fits well with our organization, which makes us very satisfied.<\/p>\n\n\n\n<p>Although we have our own in- house developers, working closely with NSI and Zoho in support has helped us a lot in managing our operations. Special thanks to NSI for their expertise and very friendly service!<\/p>\n\n\n\n<p><strong>Alexandre Desjardins<br><\/strong><em>Director of Information Technology<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group block-items-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">OTHER CASE STUDIES THAT MIGHT INTEREST YOU<\/h2>\n\n\n    <ul class=\"is-layout-flow is-flex-container columns-2 wp-block-post-template\">\n                                <li class=\"wp-block-post post-1864 resultat type-resultat status-publish has-post-thumbnail hentry resultat_envergure-101-employees-and-more resultat_industrie-retail resultat_industrie-sales\">\n                                    <figure class=\"wp-block-post-featured-image\">\n                        <img decoding=\"async\" width=\"1024\" height=\"256\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2022\/11\/BMR_featured-1024x256.jpeg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" \/>                    <\/figure>\n                                <div class=\"is-acf-field client-logo wp-block-mfb-meta-field-block\">\n                                                                <div class=\"value\">\n                            <img decoding=\"async\" width=\"1024\" height=\"271\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2022\/11\/Logo_BMR.png\" class=\"attachment-medium size-medium\" alt=\"\" \/>                        <\/div>\n                                    <\/div>\n                <h2 class=\"wp-block-post-title\"><a href=\"https:\/\/nsisolution.com\/en\/case-studies\/digital-transformation-with-zoho-recruit\/\">Digital Transformation with Zoho Recruit<\/a><\/h2>\n                <div class=\"is-acf-field client wp-block-mfb-meta-field-block\">\n                    <div class=\"value\">BMR<\/div>\n                <\/div>\n                <div class=\"is-acf-field specialites wp-block-mfb-meta-field-block\">\n                    <div class=\"value\">\n                                                    <ul>\n                                                                    <li><a href=\"https:\/\/nsisolution.com\/en\/center-of-expertise\/human-resources\/\">Human Resources<\/a><\/li>\n                                                                    <li><a href=\"https:\/\/nsisolution.com\/en\/center-of-expertise\/continuous-improvement\/\">Continuous Improvement<\/a><\/li>\n                                                            <\/ul>\n                                            <\/div>\n                <\/div>\n                <a class=\"wp-block-read-more\" href=\"https:\/\/nsisolution.com\/en\/case-studies\/digital-transformation-with-zoho-recruit\/\" target=\"_self\">View case study<\/a>\n            <\/li>\n                                <li class=\"wp-block-post post-1858 resultat type-resultat status-publish has-post-thumbnail hentry resultat_envergure-0-50-employess resultat_industrie-sales resultat_industrie-service-en\">\n                                    <figure class=\"wp-block-post-featured-image\">\n                        <img decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2022\/11\/carlos-lindner-53wcYH4IOig-unsplash-1024x682.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" \/>                    <\/figure>\n                                <div class=\"is-acf-field client-logo wp-block-mfb-meta-field-block\">\n                                                                <div class=\"value\">\n                            <img decoding=\"async\" width=\"407\" height=\"91\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2022\/11\/logo-novatrix-1.png\" class=\"attachment-medium size-medium\" alt=\"\" \/>                        <\/div>\n                                    <\/div>\n                <h2 class=\"wp-block-post-title\"><a href=\"https:\/\/nsisolution.com\/en\/case-studies\/business-and-digital-transformation-with-zoho-one\/\">Business and Digital Transformation with Zoho One<\/a><\/h2>\n                <div class=\"is-acf-field client wp-block-mfb-meta-field-block\">\n                    <div class=\"value\">Novatrix<\/div>\n                <\/div>\n                <div class=\"is-acf-field specialites wp-block-mfb-meta-field-block\">\n                    <div class=\"value\">\n                                                    <ul>\n                                                                    <li><a href=\"https:\/\/nsisolution.com\/en\/center-of-expertise\/sales\/\">Sales<\/a><\/li>\n                                                                    <li><a href=\"https:\/\/nsisolution.com\/en\/center-of-expertise\/finance-accounting\/\">Finance &#8211; Accounting<\/a><\/li>\n                                                            <\/ul>\n                                            <\/div>\n                <\/div>\n                <a class=\"wp-block-read-more\" href=\"https:\/\/nsisolution.com\/en\/case-studies\/business-and-digital-transformation-with-zoho-one\/\" target=\"_self\">View case study<\/a>\n            <\/li>\n            <\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group block-cta reveal\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"2000\" height=\"1333\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2024\/04\/NSI-Solution-26-1.jpg\" alt=\"\" class=\"wp-image-3487\" style=\"height:520px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Discover the Zoho Apps<\/h4>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/nsisolution.com\/en\/request-a-zoho-demo\/\">Get a Free Demo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"2000\" height=\"1333\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2024\/04\/NSI-Solution-04-1.jpg\" alt=\"\" class=\"wp-image-3492\" style=\"height:520px\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Try Zoho One for Free<\/h4>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/store.zoho.com\/ResellerCustomerSignUp.do?id=a0b0e08f5cd671123c8168f4552ba59f&amp;locale=en\" target=\"_blank\" rel=\"noreferrer noopener\">Open an Account<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>context Station Mont-Sainte-Anne \/ Stoneham not only offers snow sports, but also accommodation services such as Camping Mont-Sainte- Anne and Hotel Stoneham, rental centers, a snow school, etc. The organization wanted to use a more integrated ecosystem of technological services allowing it to benefit from applications adapted to current realities and reflecting a rapid evolution [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":2072,"template":"","resultat_envergure":[65],"resultat_industrie":[46,33],"class_list":["post-2073","resultat","type-resultat","status-publish","has-post-thumbnail","hentry","resultat_envergure-101-employees-and-more","resultat_industrie-sales","resultat_industrie-service-en"],"acf":{"client":{"simple_value_formatted":"Station Mont-Sainte- Anne\/Stoneham","value_formatted":"Station Mont-Sainte- Anne\/Stoneham","value":"Station Mont-Sainte- Anne\/Stoneham","field":{"ID":1180,"key":"field_636aba1477b88","label":"Nom du client","name":"client","aria-label":"","prefix":"acf","type":"text","value":null,"menu_order":0,"instructions":"","required":1,"id":"","class":"","conditional_logic":0,"parent":1179,"wrapper":{"width":"","class":"","id":""},"wpml_cf_preferences":"1","default_value":"","maxlength":"","placeholder":"","prepend":"","append":"","_name":"client","_valid":1}},"client_logo":{"simple_value_formatted":"<img width=\"1024\" height=\"287\" src=\"https:\/\/nsisolution.com\/wp-content\/uploads\/2022\/11\/msa_logo_white_cmyk.png\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" \/>","value_formatted":2070,"value":2070,"field":{"ID":1181,"key":"field_636abadb77b89","label":"Logo du client","name":"client_logo","aria-label":"","prefix":"acf","type":"image","value":null,"menu_order":1,"instructions":"","required":0,"id":"","class":"","conditional_logic":0,"parent":1179,"wrapper":{"width":"","class":"","id":""},"wpml_cf_preferences":"1","return_format":"array","library":"all","min_width":"","min_height":"","min_size":"","max_width":"","max_height":"","max_size":"","mime_types":"","preview_size":"medium","_name":"client_logo","_valid":1}},"specialites":{"simple_value_formatted":"<ul><li><a class=\"post-link\" href=\"https:\/\/nsisolution.com\/en\/center-of-expertise\/sales\/\" 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