{"id":3500,"date":"2024-04-16T09:17:20","date_gmt":"2024-04-16T13:17:20","guid":{"rendered":"https:\/\/nsisolution.com\/?post_type=resultat&p=3500"},"modified":"2024-05-29T11:56:01","modified_gmt":"2024-05-29T15:56:01","slug":"fnqledc","status":"publish","type":"resultat","link":"https:\/\/nsisolution.com\/en\/case-studies\/fnqledc\/","title":{"rendered":"On the Road to Business and Digital Transformation with Zoho One"},"content":{"rendered":"\n
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context<\/h2>\n<\/div>\n\n\n\n
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The FNQLEDC<\/a> supports and assists community economic development agents and as well as First Nations members in the realization of their private or collective projects. Over the past three years, the FNQLEDC has seen a significant increase in the number of requests. This growth has led to an increase in the complexity of its internal processes, due to the lack of information visibility and the use of Excel and Word files. Digital transformation was imperative to effectively manage the entrepreneurial support needs of around 200 First Nations entrepreneurs a year.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Solutions<\/h2>\n\n\n\n

Improve and digitize the service request process with Zoho CRM<\/strong><\/p>\n\n\n\n

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Organize and plan internal events and projects with Zoho Projects<\/strong><\/p>\n<\/div>\n\n\n\n

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Gains<\/h2>\n\n\n\n

The introduction of Zoho CRM has significantly improved the collection and organization of information, which was previously scattered across dozens of separate Excel files. The procedure for collecting essential documents from contractors is now simplified: these files are automatically associated with contact records, eliminating the need for back-and-forth and extensive manipulation. What’s more, reports and dashboards greatly simplify reporting to the various funding bodies. What used to take hours to provide information is now done in just a few clicks, thanks to CRM.<\/p>\n\n\n\n

Satisfaction and achievement of objectives<\/h3>\n\n\n\n
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Satisfaction with interventions<\/h3>\n\n\n\n
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Testimonial<\/h2>\n\n\n\n
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\u00ab We had been in the process of integrating a CRM system for over 2 years when we contacted NSI Solution. Thanks to their professionalism, competence and proactivity, the project quickly came to fruition. They have truly been a key partner in managing our organization’s growth!.\u00a0\u00bb<\/p>\n\n\n\n

Fr\u00e9d\u00e9rick Martel
<\/strong>Team Leader – Services for Entrepreneurs<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Other Case Studies That Might Interest You<\/h2>\n\n\n