Business and Digital Transformation with Zoho One

Client

Industry

Project size

1-50 employees

Centers of expertise

Context

Founded in 2005, Novatrix has acquired over the years unparalleled expertise in the sale, installation, service and maintenance of residential air conditioning and heating systems.

Novatrix was managing growth and looking to improve and integrate a new cloud technology solution that was efficient, complete and accessible for its budget. Novatrix identified the Zoho One solution and enlisted the expertise of NSI to achieve its transformation.

Solutions

Review with LEAN tools, organizational processes, such as Sales, Project Realization, After-Sales Service

Identify the problems, take into account the best practices and implement the solutions

Digitize new processes in SRUM – AGILE Mode with Zoho CRM and Books applications

Take the opportunity to integrate other applications from the Zoho One suite

Gains

Increased efficiency in sales, project delivery and finance.

Satisfaction and achievement of objectives

Satisfaction with interventions

Testimonial

NSI has made a big difference for the digital transformation at Novatrix. We really enjoyed working with the NSI team. They have always been attentive to our needs. They have been able to guide us and support us throughout our transformation. We particularly appreciated their knowledge of Zoho and their great responsiveness when we needed their support.

I recommend NSI without hesitation.

Céline Tavares
Director of Operations