Zoho Creator for Easy Management of a Large-Scale Project Implementation

Client

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Since its inception in 1989, Water Matrix has been at the forefront of providing eco-friendly water solutions. With over 25 years of experience, the company has honed its expertise and technical capabilities, enabling it to offer tailored water solutions to a wide range of industries and businesses of varying sizes.

Recently, Water Matrix embarked on a significant project to deploy more than 500 water leak detection systems across Canada. Given the extensive travel required and the need for meticulous auditing, the company sought a reliable method to monitor every phase of the installation process.

Solutions

Enhancing the installation checklist to elevate data quality and accuracy.

Developing a bespoke Zoho Creator app designed to facilitate and streamline the installation process.

Gains

Rapid development cycle, completing the project from initial discussions to the first installation in under five weeks, without compromising on quality.

Implementation of a system that enables management to monitor technician progress in real-time through dynamic updates and custom notifications.

Transfer of application ownership facilitated by low code/no code development and comprehensive training, ensuring a seamless handover to key users.

A streamlined, guided process that accelerates the training and integration of new technicians.

A flexible and scalable solution poised to support the company’s future goals, with projections indicating over 5,000 installations in the coming years

Satisfaction and achievement of objectives

Satisfaction with interventions

Testimonial

“Working with NSI and Gabriel has been a pleasure for the Water Matrix team. The result of our partnership is a fully functioning product delivered and running within 5 weeks. In addition, our team was educated about this new product, its interface, uses and customization options throughout the process. This additional training increased each user’s capabilities and improved overall adoption/engagement. As a result of our experience, NSI will continue to be our preferred partner for digital improvements in our business.”
Ryan Verrette
Executive Vice President