Founded in 2005, Novatrix has acquired over the years unparalleled expertise in the sale, installation, service and maintenance of residential air conditioning and heating systems.
Novatrix was managing growth and looking to improve and integrate a new cloud technology solution that was efficient, complete and accessible for its budget. Novatrix identified the Zoho One solution and enlisted the expertise of NSI to achieve its transformation.
Review with LEAN tools, organizational processes, such as Sales, Project Realization, After-Sales Service
Identify the problems, take into account the best practices and implement the solutions
Digitize new processes in SRUM – AGILE Mode with Zoho CRM and Books applications
Take the opportunity to integrate other applications from the Zoho One suite
Increased efficiency in sales, project delivery and finance.
Satisfaction and achievement of objectives
Satisfaction with interventions
NSI has made a big difference for the digital transformation at Novatrix. We really enjoyed working with the NSI team. They have always been attentive to our needs. They have been able to guide us and support us throughout our transformation. We particularly appreciated their knowledge of Zoho and their great responsiveness when we needed their support.
I recommend NSI without hesitation.
Director of Operations