Digital transformation with Zoho One for an International Organization

Client

Industry

Project size

51-100 employess

Centers of expertise

context

PLAE offers Materials and Project Management Services relating to the installation of customized Gym/Workout spaces. PLAE focuses on engineering solutions for every single customer instead of selling off-the-shelf products.

To improve their business processes, PLAE collaborated with NSI to implement an integrated system for their three different entities, in the United States, United Kingdom and Australia.

Solutions

Revise and improve their Sales, Marketing, Project Management and Accounting processes.

Implement Zoho CRM to improve their sales activities, Zoho Campaigns to facilitate the marketing efforts, Zoho Books for their three financial divisions, Zoho Projects for tracking their project management timeline, and other applications such as Zoho Sign, Cliq, Connect, Forms, Creator, and Flow.

Integrate Avalara to Zoho Books to optimize the Sales Tax process.

Gains

By deploying the various proposed solutions, PLAE now has visibility on all activities in a single platform. This allows them to accomplish more tasks with the same amount of resources and eliminate duplicate entries, thus increasing their profitability.

Satisfaction and Achievement of Objectives

Satisfaction with Interventions

Testimonial

“NSI’s team did a super job keeping PLAE focused, asking questions we hadn’t even asked of ourselves. Considering our complex needs, they managed to communicate well among their resources and our team to keep the project together and on track. There’s no doubt we’re better off for making the move to Zoho and wouldn’t be where we are today without NSI’s involvement.”

Michael Blatchford
Technology Director