VanLife Campers

From Customer Management to Production: the Impact of Zoho CRM, Books and Inventory

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context

Founded in 2017, VanLife Campers is a Quebec-based company specializing in the design and manufacture of four-season converted vans, offering sales and rental solutions. Based in LaSalle, Montreal, it offers vehicles insulated to -25°C and energy self-sufficient, adapted to the rigors of the Canadian climate. Thanks to a passionate team, VanLife Campers supports its customers in realizing their customized adventure projects, while fostering a dynamic community of vanlifers.

SOLUTIONS

Optimization of management and production processes → Implementation of Zoho CRM to centralize customer interactions, automate follow-ups, and improve sales and after-sales service management


Improved operational and financial management → Integration of Zoho Books for simplified accounting, accurate cash flow tracking, and better visibility into project profitability


Strengthening inventory and production management → Optimizing Zoho Inventory to improve tracking of materials and equipment, reduce delays, and anticipate demand in anticipation of business growth

Gains

Thanks to the implementation of Zoho CRM, Zoho Books, and the optimization of Zoho Inventory, VanLife Montreal has significantly improved its operations management. Centralizing customer information and structuring sales processes with Zoho CRM has enabled better tracking of opportunities and increased conversions. At the same time, Zoho Books has optimized financial management, ensuring accurate payment tracking and smoother accounting. Finally, the improvement of Zoho Inventory has strengthened control over inventory and materials, reducing shortages and facilitating project planning. By automating several administrative tasks and optimizing internal management, VanLife Montreal is gaining efficiency, reducing errors, and preparing for sustained growth, while maintaining quality customer service.

Satisfaction and achievement of objectives

Satisfaction with interventions

Testimonial

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