Client
Industry
Project size
Centers of expertise
CONTEXT
Founded in 2002, Onivo is a company specializing in interior renovation and custom cabinet design for kitchens and bathrooms. For over 20 years, it has relied on the creativity of its team of a dozen experienced craftspeople and designers to transform residential spaces into elegant, comfortable, and perfectly tailored environments. Recognized for the quality of its work, its transparent approach, and personalized customer service, Onivo also offers flexible financing options, making premium renovations accessible to all budgets.
Already well established on Zoho, Onivo was nonetheless facing certain day-to-day operational challenges. The company wanted to further optimize its internal processes, particularly by eliminating the many manual tasks involved in calculating employee commissions. In addition, it needed better tracking of sales performance and individual goals. Onivo was therefore looking for an expert partner capable of providing strategic, on-demand support to fully leverage its existing Zoho tools (Zoho Books, CRM, Mail, Calendar, and Analytics).
Solutions PROPOSED
Strategic optimization of the existing Zoho environment, with a precise focus on improving key operations
Automations in Zoho Books, eliminating repetitive manual calculations related to commissions
Creation of intuitive dashboards in Zoho Analytics, enabling accurate and real-time tracking of individual goals and sales
On-demand technical support, advice, and continuous optimization across the Zoho applications used daily (Books, CRM, Mail, Analytics)
Gains
- Full automation of commission calculations
- Immediate visibility into performance
- Significant productivity gains: by removing repetitive tasks, employees can focus more on their core responsibilities, improving the overall efficiency of the business
Satisfaction and achievement of objectives
Satisfaction with interventions
TESTIMONIALS