Sylvie Carignan

Customer Experience Director


Sylvie is a good listener who understands the issues, priorities, and motivations of her clients and is able to present professional service offers that exceed expectations and that are optimized for grants applications.

As a consultant in SMEs and large corporations, Sylvie is a change agent whose priorities are to question, create and innovate in processes, work methods, and tasks. With several projects under her belt, Sylvie knows how to set apart and prioritize what really adds value.

Sylvie views digital transformation like a home renovation project where one must adequately grasp the potential, the needs, the feasibility, the budget, the actions, the logistics, and the timeline in a context of uncertainty, where there are multiple stakeholders and high expectations.


  • Occupational Health and Safety
  • Lean Six Sigma Green Belt

Academic background

  • MBA
  • B. Sc. Industrial Relations

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