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WHY DOWNLOAD THIS E-BOOK?
Did you know that 70% of CRM projects fail due to poor planning and difficult adoption? Yet at NSI, our Lean Six Sigma approach enables us to achieve a 94% success rate on our implementations.
In this exclusive eBook, discover how to structure your CRM project using Lean Six Sigma methodology and the DMAIC cycle. You’ll learn how to :
- Define your company’s real requirements before integrating a CRM solution
- Measure the efficiency of your current processes to target the right improvements
- Analyze and eliminate the inefficiencies that are holding back your growth
- Improve your implementation with relevant automations
- Monitor performance to ensure maximum ROI
