Assist your customers remotely
Zoho Assist is a cloud-based remote assistance and support application that allows agents to take control of their customers’ computers. With unsupervised remote access, agents can diagnose and resolve issues without the customer present. Screen sharing, session recording, and chat are some of the many features that allow your agents to support customers virtually.
Many benefits, so you never stop improving.
- Organize remote support sessions
- Configure Unattended Remote Connection
- Manage remote computers effortlessly
- Establish secure connections in seconds
- Transfer files during a live session
- Navigate between multiple monitors connected to the remote computer