Take your customer service to another level
Zoho Desk is an online customer service software for technical support and customer retention that supports multiple channels. Tickets opened by customers can be assigned to agents who respond via email. It also allows you to set up voice support through VOIP applications, so your agents can call or answer customer calls from within the application. As a truly multi-channel customer service app, it also allows you to set up a chat system for customers with a simple widget.
Many benefits, so you never stop improving.
- Automate repetitive manual steps
- Create a powerful self-service platform
- Set up a live support system for customers
- Empower your customers to find solutions themselves
- Identify bottlenecks in your processes