Support Zoho CRM, Creator and POS Tool

Client

Industry

Project size

101 employees +

Centers of expertise

Sales

context

Station Mont-Sainte-Anne / Stoneham not only offers snow sports, but also accommodation services such as Camping Mont-Sainte- Anne and Hotel Stoneham, rental centers, a snow school, etc.

The organization wanted to use a more integrated ecosystem of technological services allowing it to benefit from applications adapted to current realities and reflecting a rapid evolution towards all kinds of technological innovations. Station Mont- Sainte-Anne / Stoneham therefore opted for a project with NSI, whose objective was to support the internal IT team and its developers in the structured and thoughtful implementation of Zoho.

Solutions

Replace the company’s obsolete in-house system for sales management with Zoho CRM and implement an onboarding system with the custom features required for salespeople.

Implement an efficient system used at station counters (POS) for sales and order creation.

Create custom “low codes” in Zoho Creator to support and facilitate the internal work of developers.

Gains

Increased efficiency of IT, Sales and Customer Service functions.

Satisfaction and achievement of objectives

Satisfaction with interventions

Testimonial

At Station Mont-Sainte-Anne / Stoneham, we have completely adopted the Zoho suite. In this regard, NSI’s support was greatly helpful and appreciated in guiding us to move forward with Zoho. Everything fits well with our organization, which makes us very satisfied.

Although we have our own in- house developers, working closely with NSI and Zoho in support has helped us a lot in managing our operations. Special thanks to NSI for their expertise and very friendly service!

Alexandre Desjardins
Director of Information Technology